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John White (Admin)
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Recent activity by John White (Admin)-
How Do I Update My Email Preferences?
If you are receiving too many emails, you can tailor your email notifications by clicking here or visit the 'Email Preferences' section of 'My Account'. Once you have adjusted your email preference...
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Why Is My Order In Review?
Orders move to review status due to a discrepancy with billing or card information. To resubmit an order in review for payment, please visit "My Account" and select "Orders". Once the order in revi...
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Can I Use a Pre-Paid Credit or Gift Card on My Order?
If you are attempting to use a Visa, MasterCard, or American Express pre-paid credit or gift card, please note the following: Pre-paid gift cards can't be combined with credit cards on a single...
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Why Can I See a One Dollar Charge On My Credit Card?
The pending $1 charge that appears on your statement from Gilt are not actual charges; they are pre-authorized holds to verify that there are sufficient funds in your account to cover the cost of t...
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When Will My Credit Card Be Charged?
Your credit card will be charged when your order ships. Split orders are charged as each individual shipment leaves our facility. For International payment see our article by clicking Payment for I...
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Do You Offer a Loyalty Program?
Yes, our program is a loyalty program for our members. Similar to an airline loyalty program,members can receive and redeem points. Points are collected for numerous activities on customer.com, inc...
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The Customer Loyalty Program Challenge
The Customer Loyalty Program Challenge is an annual loyalty campaign that makes it easier for members in danger of losing their status to keep it for another year. If a member is Noir: You have ...
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How do I edit my account settings or profile?
You can edit the information that appears on your profile, such as your main profile photo or email address, from your account settings. The different sections of your profile include: Edit Profi...
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How do I cancel my account?
To cancel your account: Go to Account on customer.com Click Settings Click Cancel my account When you cancel your account, any reservations you've made as a host or a guest will automatically b...
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What are the different levels and benefits at each membership level?
Below are the memberships & benefits: