At Regency Home Care, we strive to make obtaining quality home care services as straightforward as possible. Understanding your insurance coverage is an important part of that process.
Here is the information you need regarding the types of insurance we accept:
Accepted Insurance Plans -
Medicare - Regency Home Care accepts Medicare for eligible patients. Our services covered under Medicare include home health aide visits, skilled nursing, and therapy services as prescribed by your healthcare provider.
Medicaid - We accept Medicaid coverage for home care services in accordance with New York State guidelines. Please check your specific Medicaid plan to confirm coverage details.
Private Insurance - Regency works with many private health insurance providers. Coverage varies depending on your specific plan. We recommend verifying your benefits directly with your insurance company. -
Veterans Benefits - If you are a veteran, certain home care services may be covered under VA benefits. Please contact our office for assistance with VA eligibility and coordination. ## What to Provide To help us verify your insurance benefits accurately, please provide: - A copy of your current insurance card(s) - Any referral or prescription documents from your physician - Authorizations or pre-approvals as required by your insurance plan
Billing and Questions Our customer service team is here to assist you with insurance questions, benefit verification, and billing inquiries. Contact us at: - **Phone:** (insert phone number) - **Email:** (insert email address) - **Office Hours:** Monday–Friday, 9:00 AM to 5:00 PM We are committed to helping you understand your insurance benefits so that you can receive the home care services you need without unexpected costs. If your insurance is not listed here, or if you have additional questions, please reach out to our team for personalized support.
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